Community Resources
North West Region Virtual Care Clinic
For: People residing in Northwestern Ontario.
Services Offered: Nurse Practitioner-led remote consultations, treatments, and referrals 7 days a week between 12:00 PM ET and 8:00 PM ET.
How to book:
Phone: 1-800-409-3484
In-Person: Visit the NorWest CHC Walk-in
Online: See button below
Urgent Care
City & District of Thunder Bay Youth Wellness Hub
For: Youth between the ages of 12-25 residing in the City and District of Thunder Bay.
Services Offered: Nurse Practitioner who provides primary care services for episodic needs.
How to book: Drop-in model at the Youth Wellness Hub. Youth are seen on a first come, first serve basis at this time.
Gender Affirming Medical Care
For: Individuals across Northwestern Ontario without a primary care provider, or with a primary care provider who is unable to provide gender affirming care.
Services Offered: Counselling and peer support groups for individuals, their partners, and family members; education and information; sexual health and screening; medical support during transition; access to Telemedicine; and reproductive care.
Gender Affirming Care
ForiaClinic
For: Trans and non-binary people aged 16+ in Northwestern Ontario.
Services Offered: Free virtual gender affirming services in partnership with NorWest CHC, including hormone therapy, surgery assessments, mental health care, and voice training.
City and District of Thunder Bay Youth Wellness Hub
For: Youth between the ages of 12-25 residing in the City and District of Thunder Bay.
Services Offered: Mental health & counselling, sexual health services, gender affirming care, connection to 2SLGBTQIA+ supports, primary health care services, housing supports, and employment, education, and training supports.
Thunder Bay District Health Unit
For: Residents of the City and District of Thunder Bay who want to quit smoking, vaping, or using other nicotine products.
Services Offered: Free nicotine replacement therapy, counselling, individualized quit plans with support.
Quit Smoking
Health811
For: Residents in Ontario.
Services Offered: An easy way to get connected to health care 24/7. This tool provides guidance on finding a doctor or health service, checking symptoms, and includes a medical library.
Health811 is not a replacement for medical care and is not an emergency service. If you are experiencing a medical emergency, call 911 immediately.
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211 Ontario North
For: Residents in Northern Ontario.
Services Offered: A 24/7 directory service to connect individuals with local community, health, and government services.
211 Ontario North is not a replacement for medical care and is not an emergency service. If you are experiencing a medical emergency, call 911 immediately.